Returns and Refunds Policy

At Amazfit Global Store, we want you to be completely satisfied with your smart wearable purchase; if your device doesn't meet your expectations, you can return it within 30 days of delivery. All returned items must be in their original packaging, including all accessories and manuals, to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to your order history to submit a return request or contact our support team with your order number.

• 2.
  Pack the Device

  Place the electronic device and all original accessories back into the original box to ensure safe transit and full refund eligibility.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at the designated courier location.

• 4.
  Inspection and Refund

  Once our technical team verifies the device's condition, your refund will be processed back to your original payment method within 5-7 business days.